Terms & Conditions

** BREAKING NEWS **

The Ultimate High Tea is returning in 2017!  For further details and to purchase tickets, click here

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Your booking will be confirmed upon receipt of a 50% deposit.  For those events requiring waitstaffing and additional items, the deposit required is just 50% of the hire package price and catering.  The deposit is fully refundable (less a $55 administration fee) up to 5 working days prior to the event.  Payment of the deposit indicates acknowledgement and acceptance of our terms and conditions.  Should insufficient notice be given when cancelling a booking (ie less than 5 working days prior to the event date), the full deposit will be forfeited.

Final numbers (and guest list, where necessary) must be confirmed 5 working days prior to the event.  No reduction in numbers can be accepted after this time.

The balance of payment (plus bond) is due 3 working days prior to the event.

 

Hire Packages:

For the Basic, Standard, Premium Hire Packages, a $200 bond is payable along with the balance of payment.  Bond monies are refunded in the week after your event, once everything has been collected, hand-washed and packed away.  The chance of a breakage is highly unlikely as we pack, deliver, set-up, clear-away, hand-wash and pack away everything ourselves, which greatly reduces the risk of any damage to the china.   We do, however, realise that this may occur from time to time and, therefore, a flat fee of $35 per breakage/loss (except for teapots and cake stands).  Teapots and cake stands are charged at replacement cost.  Lost or damaged champagne and water glasses are charged at $2.20/glass (replacement cut crystal glasses:  $15 each).  Missing tea napkins will be charged at $5.50 each.

A $100 bond is payable for Children’s Hire Packages.  Lost or damaged items will be charged at replacement cost.

Antiquitea staff will do their utmost to ensure all hire items are collected at the end of each event.  It is, however, the hirer’s responsibility to assist Antiquitea staff in ensuring all items have been collected.  Any remaining items are to be returned by the hirer to our premises in Shelley.  Should a second collection be required, a $55 charge will be deducted from bond monies prior to refunding.

Any additional waitstaffing time or out-of-pocket expenses (i.e. parking fees) will be deducted from bond monies prior to refunding.

Tea or dinner set items cannot be added on to our Hire Packages.  All other items (e.g. linen, glassware, decorator, furniture, etc) may be added (and will be delivered, collected and washed up, along with everything else in the hire package)!

 

Custom Hires:

Delivery and collection is available within the Perth metropolitan area (price on application).

A washing up service is also available.. please ask us for a quote.

Lost or damaged items will be charged at replacement cost.

You are welcome to collect items yourself (by appointment) from our premises in Shelley.  All vintage china and silverware must be hand-washed, dried, re-packed and returned after the event.  Please note:  most of these items are from an era where dishwashers did not exist, and so must only be washed the old-fashioned way (damaged/lost items will be charged at replacement cost).  If items are still soiled on return and need to be re-washed, a fee of $55/hr per staff member will be charged.

A $200 bond is payable for orders of $100 and over.  For orders less than $100, a $100 bond is payable (bond monies are returned in the week following your event, once everything has been returned and accounted for). 

Tea or dinner set items cannot be added on to our Hire Packages.  However, all other items (e.g. linen, glassware, decorator, furniture, etc) can be added on (they will also be delivered, collected and washed up, along with everything else in the hire package)!